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FAQs

Member FAQs

FAQs

Still have more questions? Fill out the form below or call us at 949-557-0714 to get your questions answered now.

  • Do you take insurance? expand_more

    Yes. We take PPO and Medicare insurance.

    PPO insurance covers the basics, like annual labs, office visits, and annual physical exams. It does not cover the membership fee.

    There may also be additional lab testing and imaging that your insurance may not cover. Our clinical care coordinator will give you more detailed information on out-of-pocket costs.

  • What is included in the initiation fee and why can’t that be billed to insurance. expand_more

    The initiation fee includes the first visit and some of the initial testing. Much of the comprehensive evaluation is not covered by insurance plans.

  • Can I see Dr. Stivi as my primary doctor? expand_more

    Dr. Stivi is a specialist in Functional Medicine. She provides care for complex health concerns, chronic conditions, and annual physical examinations. For acute care needs and sick visits, our team of Functional Medicine nurse practitioners is available to assist you.

  • What is the living matrix questionnaire and why do I need to fill it out? expand_more

    The Living Matrix questionnaire is a set of questions designed to evaluate you. It helps us create personalized, actionable care plans, and track health outcomes over time.

  • How do I get started? expand_more

    We have a hybrid model, so we can utilize your insurance, collaborate with your primary care physician, and specialists. If you already use Hoag hospital or other Hoag physicians, you can use the same patient portal, and your records are in one spot.

    We spend more time with our patients. We also have a team that works together on each patient, which includes evaluations in nutrition, exercise, and brain function.

  • How does Hoag make this Functional Medicine program better? expand_more

    We have a hybrid model, so we can utilize your insurance, collaborate with your primary care physician, and specialists. If you already use Hoag hospital or other Hoag physicians, you can use the same patient portal, and your records are in one spot.

    We spend more time with our patients. We also have a team that works together on each patient, which includes evaluations in nutrition, exercise, and brain function.

  • How involved is the patient in making decisions about their treatment plan in the functional medicine program? expand_more

    You are involved in every decision along the journey. The program requires commitment, dedication, and a willingness to change your lifestyle.

  • How long does it take to feel better or to start seeing results? expand_more

    Everyone is different. It depends on each patient’s level of dysfunction, commitment, and consistency with lifestyle changes.

  • What conditions are most common among your patients? expand_more

    We help with a variety of conditions. The most common conditions we see are gastrointestinal, autoimmune, hormone, thyroid, performance optimization, infertility, and biohacking.

  • Will I need to continue seeing my other specialists? expand_more

    Yes, but we work with your specialists as needed.

  • What is one thing most people don't know about Functional Medicine? expand_more

    Functional medicine is founded in science. Even though many sources describe it as holistic or alternative medicine, it is science-based. The main difference is that we treat systems rather than the traditional medicine approach of treating symptoms.

General FAQs

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